Frequently Asked Questions

Yes, every product is made from 100% genuine full grain or top grain leather sourced from trusted tanneries.

Yes — every piece is backed by a lifetime warranty on the leather and stitching against defects in materials or workmanship. This does not cover hardware (buckles, zippers, clasps, and similar fittings), or normal wear and tear. See our full Warranty Policy for details.

Standard shipping takes 3–5 working days within Pakistan; express shipping takes 1–2 working days. International orders take 7–14 days.

Yes, we offer a 7-day return policy on unused items in original packaging.

Yes — most products support name or initials engraving for an additional PKR 500 via our Custom Order page.

We accept Cash on Delivery, major credit/debit cards, and popular local wallets like Easypaisa.

Use our Order Tracking page with your order number and email to see real-time shipping status.